CRM is in great demand today and has become a talk-topic of the market. Customer resource management generally focuses on management of the customer resource such as mails, online finds, accounts, transactions and makes it very easy for businesses to perform all their operations without sacrificing their jobs and money.
CRM is used in the combination with marketing automation software that helps in making all these functionalities easy and possible so that there is no need to struggle to find perfect business solutions.
CRM focuses on building long-term and sustainable customer relationships that add value both for the customer and the company. It should be remembered that Customer Relationship Management (CRM) is suitable for any business, no matter whether the business is big or small. Whether you're a small company or a large organization, CRM can be available as per your requirements and budget. An inexpensive CRM system can be tailor made to fit all the sizes of businesses.
Here are the CRM you should adopt according to the size of your business:
Sugar CRM software enables all the sales, support and marketing organizations to manage the customer interactions efficiently and more profitably. It can be used by both small as well as large companies worldwide. This software is platform agnostic and is treated as least complex, most cost efficient and most portable, CRM or customer relationship management solution. It has been built natively on the platform of LAMP that includes Linux, MySQL, Apache, and PHP stack. The Sugar software can be deployed very easily in virtually any kind of environment. Sugar CRM software can be downloading and installed for free.
Microsoft Dynamic CRM
Microsoft Dynamics CRM helps in providing web-enabled management solutions for customer relationship to perform the task of automating day to day tasks for customer service, sales, field service, marketing professionals, and call center. It helps in strengthening customer loyalty, empowering sales, marketing and managing customer service teams. Microsoft Dynamics CRM mainly comes in 4 main versions used for installation, these are Work Group edition, professional edition, enterprise edition, and service provider edition.
GreenRope complete CRM
GreenRope is an all-in-one CRM and marketing automation platform combining sales, marketing, customer service, and operations into one single dashboard. Out of the box and at all subscription levels, this fully integrated tool includes the features mentioned above, along with websites and landing pages, social media integration, predictive analytics, campaign optimization, and a learning management module.
Mothernode offers a comprehensive tool designed to help an organization streamline and grow. It offers four separate editions, each offering an additional set of features on top of its base sales team package. At the highest level, the software includes invoicing, purchase and work order management, among other additional features.
HubSpot’s CRM is an easy-to-use tool designed for smaller business to get started with CRM. While its CRM is free, in order to access any marketing or additional features, you must subscribe to its Marketing Hub and Service Hub for full marketing automation and customer support capabilities. Once subscribed to all three modules, you have a powerful tool that will successfully and effectively manage your day-to-day operations across departments.